To ensure a safe mobile banking experience, always protect your phone and personal information from hackers, identity thieves and malware.

TIP 1: Be mindful of your PIN and password

• Never disclose your password, PIN or OTP to anyone even if they tell you they are from Access Bank
• Use strong passwords so no one can make an easy guess
• Don’t use the same PIN for all your ATM cards

TIP 2: Don’t take the Phishing bait

• Don’t click on dubious links in emails or texts
• Don’t send financial information or disclose your PIN, password or username in unencrypted emails
• Report any suspicious email or text you receive to us immediately

TIP 3: Update your security software

• Install ‘updates’ for your device’s operating system and banking app as they become available
• Back up your data so that you can recover it when necessary

TIP 4: Avoid unsecured Wi-Fi

• Don’t perform sensitive financial transactions using public Wi-Fi or unknown networks
• Use a secure connection when making any financial transaction on your Mobile Banking App
• Always turn off your Wi-Fi and Bluetooth when not in use

Call us immediately on 01-2712005 to report any suspicious activity on your account. Stay safe, Stay vigilant.