Customers Should Be Wary of Scams During Lock-down

Customers should be on the lookout for fraudsters who are using new scam methods to rip people off by preying on the distress that comes with the nation-wide lockdown.

Fraudsters contact their potential victim either via mail, phone call, or text to request for their bank details with the promise of crediting their account, after which they proceed to withdraw the money in the victim’s bank account. They often come under the guise of government officials, social advocates and false NGOs allocated to share the relief fund that was promised by the government. This, unfortunately, is a fraudulent scheme and given the current state of affairs, an easy scam to fall for.

According to the Executive Director, Retail Banking, Access Bank Plc., Victor Etuokwu, “Access Bank is imploring its customers to be wary of any message, demanding their personal or bank details. Customers must remember that the Bank will never ask for their BVN, full card PAN, PIN, mobile app activation code, OTP, or password as it is readily available to the Bank via its database. Any call, email, and text message, claiming to be from Access Bank and demanding for any of these details is certainly a scam,” he concluded.

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