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To ensure a safe mobile banking experience, always protect your phone and personal information from hackers, identity thieves and malware.
TIP 1: Be mindful of your PIN and password
- Never disclose your password, PIN or OTP to anyone even if they
tell you they are from Access Bank - Use strong passwords so no one can make an easy guess
- Don’t use the same PIN for all your ATM cards
TIP 2: Don’t take the Phishing bait
- Don’t click on dubious links in emails or texts
- Don’t send financial information or disclose your PIN, password or
username in unencrypted emails - Report any suspicious email or text you receive to us immediately
TIP 3: Update your security software
- Install ‘updates’ for your device’s operating system and banking
app as they become available - Back up your data so that you can recover it when necessary
TIP 4: Avoid unsecured Wi-Fi
- Don’t perform sensitive financial transactions using public Wi-Fi
or unknown networks - Use a secure connection when making any financial transaction on
your Mobile Banking App - Always turn off your Wi-Fi and Bluetooth when not in use
Call us immediately on 01-2712005 to report any suspicious activity on your account. Stay safe, Stay vigilant.
